Question 1

Does the rental price include a driver and fuel?

Accepted Answer

The listed price already includes an experienced driver and fuel for city use. For cross-city or inter-island routes, there may be additional costs that will be informed during reservation.

Question 2

Is there a self-drive option (without a driver)?

Accepted Answer

Currently we provide car rental services with a driver for your safety and travel comfort. All our drivers are experienced with routes in Lombok, Sumbawa, and Labuan Bajo.

Question 3

Can the car be used between islands?

Accepted Answer

No. Our vehicles operate in one area only (Lombok, Sumbawa, or Labuan Bajo) and cannot be taken to other islands. For inter-island travel, we recommend renting a car at each destination location.

Question 4

How do I book a car rental?

Accepted Answer

Contact our team via WhatsApp or the contact form mentioning the location, date, number of days, and desired car type. We will confirm availability and provide cost details.

Question 5

What is the minimum car rental period?

Accepted Answer

The minimum rental is 1 day (8-10 hours) for use in main destination areas. For daily rental, operating hours start from the agreed pickup point.

Question 6

Is airport or hotel pickup included?

Accepted Answer

Yes, our driver will pick you up at the airport, harbor, or hotel in the chosen destination area. Make sure to include your pickup point when booking.

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